Cookie Policy

Extractly Cookie Policy

Version: 1.0 Effective date: 16 June 2026

This Cookie Policy explains how Extractly uses cookies and similar technologies.

Extractly is operated by Utracki Systems Ltd, a private limited company registered in England and Wales under company number 17038660, with its registered office at 124-128 City Road, London EC1V 2NX, United Kingdom.

You can contact us at [email protected]. For privacy or cookie questions, please include [privacy] in the subject line.

1. About this Cookie Policy

This Cookie Policy applies to the Extractly website, Extractly application, account area, billing flows, support tools, APIs where applicable, and any related online services we provide.

It should be read together with our Terms of Service, Privacy Policy, Data Processing Agreement, Security and Data Retention Policy, Sub-processors Page and other legal documents available through Extractly.

2. What cookies are

Cookies are small text files placed on your device when you visit a website or use an online service. They are commonly used to make websites work, keep users logged in, remember preferences, protect accounts, measure usage, improve services and support online payments.

Similar technologies may include local storage, session storage, pixels, tags, SDKs, scripts, device identifiers and other technologies that store or access information on your device.

In this Cookie Policy, “cookies” includes cookies and similar technologies unless stated otherwise.

3. How Extractly uses cookies

Extractly may use cookies to:

• keep you signed in;
• manage your session;
• protect against cross-site request forgery and other attacks;
• remember cookie preferences;
• provide secure account functionality;
• operate billing, checkout and customer portal flows;
• prevent fraud and abuse;
• understand how the website or application is used, where analytics consent has been given;
• improve reliability, performance and user experience;
• support future marketing or advertising features, only where permitted and consented to.

We do not use non-essential analytics or marketing cookies unless required consent has been obtained.

4. Cookie categories

Extractly uses or may use the following categories of cookies.

5. Strictly necessary cookies

Strictly necessary cookies are required for Extractly to work properly. They support essential functions such as login, account security, session management, CSRF protection, fraud prevention, billing security, cookie preference storage and core application functionality.

These cookies cannot usually be switched off through the Extractly cookie preference tool because the service would not work properly without them.

Examples of strictly necessary cookies may include:

Cookie / technology · Purpose · Duration

Session cookie · Keeps you signed in and maintains your authenticated session. · Session or limited period

CSRF cookie · Helps protect forms and authenticated actions from cross-site request forgery. · Session or limited period

Cookie preference cookie · Remembers your cookie choices. · Up to 12 months

Security or anti-abuse cookies · Helps detect abuse, suspicious behaviour, repeated failed actions or security risks. · Variable

Billing flow cookies · Supports secure checkout, customer portal and payment-related flows. · Variable

The exact cookie names may vary depending on our technical configuration, framework settings, hosting environment and payment provider.

6. Analytics cookies

Analytics cookies help us understand how people use Extractly, which pages are visited, which features are used, where errors occur and how the service can be improved.

We may use Google Analytics or another analytics provider. Analytics cookies will only be used where consent has been given, unless a future analytics setup is configured in a way that does not require consent under applicable law.

Analytics data may include:

• pages visited;
• approximate location;
• device and browser information;
• referral source;
• interaction events;
• feature usage;
• session statistics;
• performance information.

We do not use analytics cookies to provide accounting, tax or financial decisions.

You can reject analytics cookies through the cookie banner or preference centre.

7. Marketing cookies

Marketing cookies may be used in the future to measure campaigns, understand conversions, avoid showing irrelevant messages, or support advertising.

Marketing cookies are not intended to be used for Extractly MVP unless expressly enabled.

Where marketing cookies are used, they will only be used where consent has been given or where another lawful basis and cookie-law exemption clearly applies.

You can reject marketing cookies through the cookie banner or preference centre.

8. Payment provider cookies

When you use checkout, billing, invoice, payment method or customer portal features, our payment provider or another approved payment processor may set cookies or use similar technologies.

These technologies may be needed to:

• process payments;
• detect fraud;
• secure checkout;
• remember payment session state;
• support authentication or payment verification;
• comply with legal, regulatory or payment network obligations.

Payment provider cookies may be governed by the provider’s own cookie policy and privacy notice. Extractly does not control all cookies set by third-party payment pages or embedded payment flows.

9. Email and communication technologies

Transactional emails sent by Extractly or by our email provider may include technical tracking or security features such as delivery status, bounce handling, unsubscribe functionality where relevant, abuse prevention, or link protection.

Where we use optional email analytics or marketing tracking, we will do so in accordance with applicable law and consent requirements.

10. Third-party cookies and providers

Extractly may use third-party providers to operate the service. These may include providers for:

• hosting and infrastructure;
• payments and billing;
• transactional email;
• analytics;
• error monitoring;
• security;
• AI/OCR and document processing;
• support tools;
• future marketing or communication features.

Some of these providers may set cookies or use similar technologies when their services are used.

Third-party providers may change their cookie names, purposes and durations from time to time. We aim to keep this Cookie Policy reasonably accurate, but technical cookie details may change as providers update their services.

11. Cookie consent

When you first visit Extractly, we may show a cookie banner or preference centre.

Where available, you may choose to:

• accept all cookies;
• reject non-essential cookies;
• manage preferences;
• enable or disable analytics cookies;
• enable or disable marketing cookies.

Strictly necessary cookies remain active because they are required for the service to work.

We will not intentionally load non-essential analytics or marketing cookies before required consent has been given.

12. Changing your cookie preferences

Where a cookie preference centre is available, you can change your choices at any time.

You may also control cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies.

If you block strictly necessary cookies, Extractly may not work correctly. You may be unable to log in, upload files, manage your account, use billing features or keep your session secure.

13. Browser controls

You can usually manage cookies through your browser settings. The exact method depends on your browser and device.

Browser controls may allow you to:

• delete existing cookies;
• block all cookies;
• block third-party cookies;
• clear cookies when closing the browser;
• manage site-specific permissions;
• restrict local storage or tracking technologies.

Changing browser settings may affect your use of Extractly and other websites.

14. Do Not Track and global privacy signals

Some browsers or devices may send “Do Not Track” or similar signals. There is no consistent industry standard for responding to these signals.

Where required by law or where technically supported, we may take account of recognised privacy signals. Otherwise, you should use the Extractly cookie preference centre or browser settings to manage your choices.

15. Cookie retention

Cookie duration depends on the cookie type.

• Session cookies may expire when you close your browser or after a short period.
• Security and authentication cookies may last for a limited period needed to protect the account.
• Cookie preference cookies may last up to 12 months.
• Analytics cookies may last according to the analytics provider’s settings.
• Payment provider cookies may last according to the provider’s own settings.

We aim to avoid keeping cookie data longer than necessary for the relevant purpose.

16. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, providers, cookie names, features, analytics tools, payment flows, legal requirements or our business.

If we make material changes, we may notify you through the website, application, cookie banner, email or account notice.

17. Contact

For questions about this Cookie Policy, contact:

Utracki Systems Ltd 124-128 City Road London EC1V 2NX United Kingdom

Email: [email protected] Suggested subject: [privacy] Cookie Policy